Application Management Service Analyst Job at Pearson Education, Durham, NC

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  • Pearson Education
  • Durham, NC

Job Description

Job Description

2025 Intern Hire

We are seeking a motivated and talented entry-level HR Systems Developer to join our team. In this role, you will provide technical support and development expertise across various HR and Legal-related systems. This position is ideal for someone with a strong software development background who is eager to apply their skills in configuring and optimizing multiple HR an Legal technologies.

Responsibilities:
  • Collaborate with technical teams and business stakeholders to understand and analyze business requirements related to HR and Legal systems.
  • Develop and maintain custom configurations, extensions, interfaces, and reports across various systems.
  • Assist in the design and implementation of solutions that support efficient HR and Legal processes.
  • Provide ongoing support for HR and Legal systems, including troubleshooting and resolving technical issues.
  • Create and maintain technical documentation, including technical specifications and user manuals.
  • Participate in the full project lifecycle, including requirements gathering, design, development, testing, and deployment.
  • Develop unit test scripts and support all testing activities to ensure high-quality deliverables.
  • Engage with vendors and partners to address system issues and implement improvements.
  • Stay current with emerging HR and Legal technologies and suggest enhancements as needed.
Qualifications:
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • 6 months to 2 years of experience in software development, with a focus on HR and Legal systems or similar enterprise applications.
  • Strong knowledge of programming languages and development tools such as PL/SQL, SQL Developer, or similar.
  • Familiarity with various HR and Legal-related systems such as Human Capital Management (HCM) platforms, Time and Labor systems, or Payroll systems.
  • Basic understanding of software development best practices and methodologies.
  • Excellent problem-solving skills and the ability to work in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to work effectively with cross-functional teams and stakeholders.
Preferred Skills:
  • Experience with system integration and API development.
  • Basic knowledge of programming languages such as Python, Java, XML, JSON, and Unix.
  • Familiarity with software change management practices and methodologies.

About Us

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.

To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we also have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to creating a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to:

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job Tags

Internship, Remote job,

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