Global Security Operations Center Operator Job at AppLovin, Palo Alto, CA

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  • AppLovin
  • Palo Alto, CA

Job Description

About AppLovin

AppLovin makes technologies that help businesses of every size connect to their ideal customers. The company provides end-to-end software and AI solutions for businesses to reach, monetize and grow their global audiences. For more information about AppLovin, visit:

To deliver on this mission, our global team is composed of team members with life experiences, backgrounds, and perspectives that mirror our developers and customers around the world. At AppLovin, we are intentional about the team and culture we are building, seeking candidates who are outstanding in their own right and also demonstrate their support of others.

Fortune recognizes AppLovin as one of the Best Workplaces in the Bay Area, and the company has been a Certified Great Place to Work for the last four years (2021-2024). Check out the rest of our awards HERE.

Introduction:

AppLovin is seeking a highly motivated and detailed-oriented Global Security Operations Center (GSOC) Operator to join our security team. The GSOC Operator will be responsible for monitoring and managing security systems, responding to incidents, and ensuring the safety and security of the company's assets, employees, and visitors. This role requires excellent situational awareness and the ability to handle emergency situations effectively. Other responsibilities also include regular patrols, vendor/contractor management, and health & safety. This person will be an intricate part of the AppLovin day to day. The ideal candidate has experience working in a fast-paced, dynamic environment and supporting the health & safety of employees. This role is based in our Palo Alto, CA HQ and is a 100% in-office role.

Responsibilities:
  • Monitor security systems, including CCTV cameras, alarms, and access control systems.
  • Respond promptly to security incidents, alarms, and emergencies. Coordinate with internal teams and external agencies (e.g., law enforcement, fire departments) as necessary.
  • Maintain clear and effective communication with security personnel, management, and relevant internal stakeholders. Provide regular updates and reports on security status.
  • Document and log all security incidents, alarms, and significant activities accurately and promptly. Prepare detailed incident reports and summaries.
  • Conduct routine security assessments and risk analyses to identify vulnerabilities and recommend improvements to enhance security measures.
  • Ensure all security systems are functioning correctly. Perform regular checks, troubleshoot issues, and coordinate maintenance and repairs as needed.
  • Compile daily GSOC activities into daily shift reports
  • Compile monthly, quarterly, and annual GSOC reports
  • Conduct daily patrols around the office interiors and exteriors
  • Health & Safety Emergency Procedures: Assist Head of Security on executing emergency response protocols and procedures, including evacuations, lockdowns, and other crisis management actions.
  • Monitor security ticketing system for all security requests (i.e badge or access)
  • Assist w/ special projects/tasks as needed

Requirements
  • Minimum 3-4 years experience in GSOC
  • Proficient in Word, Excel, JIRA, Gmail, and other Google products such as Google Docs
  • California Security Guard license
  • Prior security operations center (SOC) experience preferred
  • Proficiency with security systems and technologies (CCTV, access control, alarm systems, etc.).
  • Strong aptitude for staying focused and organized in a fast-paced environment with the ability to change gears quickly
  • Excellent verbal and written communication skills
  • Ability to communicate professionally and effectively via telephone and email
  • Ability to interact with all levels of employees and visitors
  • Superior multi-tasking and time-management abilities
  • Strong attention to detail
  • Ability to work in a team environment with a diverse group of staff essential
  • Work experience in high-tech and/or start-up environment preferred
  • Flexibility to work in a 24/7 environment, including nights, weekends, and holidays (if needed)

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on March 12, 2024.

Please see the independent bias audit report covering our use of Covey here.

AppLovin provides a competitive total compensation package with a pay for performance rewards approach. Total compensation at AppLovin is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Depending on the position offered, equity, and other forms of incentive compensation (as applicable) may be provided as part of a total compensation package, in addition to dental, vision, and other benefits.

USA Base Pay Range: CA, NY, WA States

$43,200-$67,300 USD

USA Base Pay Range: all other States (excludes CA, NY, WA)

$43,200-$57,200 USD

AppLovin has become aware of a scam targeting jobseekers with fake "app optimization" and similar roles. We do not ask our candidates to download apps or make any form of payment(s). AppLovin works with applicants through our Careers page and applovin.com email addresses. If you are contacted through other unofficial channels (such as WhatsApp or Telegram) or asked to download an app or make a payment, these contacts are not legitimate. Confirm the information here and contact us directly with any questions.

AppLovin is proud to be an equal opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. Learn more about EEO rights as an applicant here.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at accommodations@applovin.com.

AppLovin will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in California, learn more here.

Please read our Global Applicant Privacy Notice to learn more about how AppLovin processes your personal information.

Job Tags

Holiday work, For contractors, Work experience placement, Shift work, Night shift,

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