Job Description
GardaWorld –The individual will work in a GSOC environment monitoring several screens
The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools
Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem-solving manner
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Conduct investigations using numerous applications to confirm or deny any accusations or events reported to the Global Security Team
Have the ability to multitask under stressful or intense circumstances
Support the GSOC Manager in the completion of necessary tasks
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