Job Description
UNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!
The Helpdesk Technician I position is to provide a world class level of customer service to all users seeking technical assistance or information concerning PC/laptop/tablet, mobile, telephony, and communications hardware and software. This position will also serve as a technical resource for IT related projects and provider of input to the IT Management decision making processes. This position will serve as the representative of the IT function to all users on a daily basis, representing the IT department with professionalism, competence and positivity.
ESSENTIAL JOB FUNCTIONS AND DUTIES
ESSENTIAL QUALIFICATIONS
Education, Licenses, and Certifications
Hourly range for this position: $24.61 - $30.15 hourly. Actual hourly rate may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.
Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) with potential for hybrid work-from-home arrangement.
Benefits: We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Pension, Short- & Long-term Disability, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).
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