Housekeeper / Room Attendant Job at ABC Investments and Management Company, Charlotte, NC

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  • ABC Investments and Management Company
  • Charlotte, NC

Job Description

Job Description Position: Housekeeper / Room Attendant Location: 3425 Mulberry Church Rd, ABC Investments and Management

Charlotte, NC, 28208, US **Room Attendant Job Description**

**Position Summary**

The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.

**Primary Responsibilities**

* Load carts with all necessary supplies

* Turns off all electricity (heating or cooling set to fan or cool setting )

* Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately

* Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints

* Make beds properly

* Vacuums & sweeps carpets & floors

* Mop floors

* Dust, brush, polish, & vacuum furniture

* Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)

* Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies

* Inspect rooms for safety hazards & for the operating conditions of equipment

* Check for damaged linens

* Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor

* Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)

* Maintain cleanliness of storage rooms & stocks cart

* Remove & empties linens from housekeeping cart into laundry cart & sends to laundry

* Record room status on work assignment sheets

* Other duties as assigned

**Education/Experience**

* High school diploma or GED preferred

* Previous hotel housekeeping experience preferred

* Attention to detail

* Previous customer service experience preferred

**Physical Requirements**

* Walking and standing for long periods of time (approximately 5 - 6 hour shifts)

* Pushing a vacuum cleaner

* Bending, Stooping, Kneeling

* Lift mattresses and arrange furniture

* Loading and unloading supply cart

Job Tags

Immediate start, Shift work,

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