This overnight Mobile Crisis Dispatch position works 3 nights per week, 7p-7a in the office answering behavioral health crisis calls and completing data entry. The dispatcher is the entry point for all crisis callers, initially assisting with deescalating situations and secondarily triaging the calls in order to dispatch responders into the community. Overnight dispatchers also complete data entry to support the billing and other admin staff along with filing and other paperwork support. Position Requirements: Must meet the requirements of a Qualified Professional. Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served; Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served; OR Master’s Degree or Higher & 1+ years full-time experience with population served. License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession. Other duties as assigned. Responsibilities include providing support to individuals with mental health and/or substance use issues in home, school, workplace and community settings; assisting individuals with living independently with strength-based interventions focused on recovery, symptom reduction, coping skills, and quality of life; facilitating relationships and serving as a link between individuals served, company, family, guardians, local agencies and community; minimizing negative effects of psychiatric symptoms or substance dependence; supporting client skill building activities; performing case management functions; working closely with clinical/professional staff; and other duties as assigned. Pre-employment screening includes criminal background check, registry checks, drug testing, education verification, proof of employment history, and driver's license/insurance if required. Benefits include early pay access, employee perks, paid time off, health insurance, 401(k), wellbeing programs, chronic disease management, and training opportunities. RHA is an equal opportunity employer providing reasonable accommodations.
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