Job Description
Salary:
Position:
Tier 1 Support Technician (“Service Ninja I”)
Type:
Contract to Full-Time
Location:
Virtual (work from home – Must be located in or around Austin Texas)
Hours:
Primarily 8-5, M-F.
Available:
Immediately
Description: This position reports to the Director of Service & Support and is accountable for the front-line of customer satisfaction on the TechOnPurpose (“#TOP”) Support and Service Delivery helpdesk.
Primary Responsibilities:
interactions, questions, issues and resolutions.
Qualifications & Skills:
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